Omnichannel eKYC: WhatsApp・Web・App

eKYC
Verification

Groundbreaking Omnichannel eKYC Solution seamlessly spanning WhatsApp, Web, and Mobile App. Tailored for banks and lenders to complete ID verification, 3D anti-spoofing liveness, and automated onboarding in seconds with rigorous compliance.

1

Capture ID

Scan government-issued document

2

Take Selfie

Perform liveness check

3

Verified

Instant approval decision

09:41

Face Verification

Position your face within the frame

Liveness Check Active
<60s
Onboarding Time
99.8%
Accuracy Rate
2500+
ID Types Supported
0%
Fraud Liability
WhatsApp eKYC Onboarding

Enterprise WhatsApp eKYC Experience

Verify identity directly via WhatsApp with no App download required, easily extendable to Web and App in seconds.

CHANNEL
01

Start Verification

Launch instantly via WhatsApp

CD
Cash Direct
Online
WhatsApp
Cash Direct Service
👋 Hello! Please start identity verification.
Please tap below to start secure verification.
10:30 AM
Start Verification
OCR SCAN
02

Scan ID Document

Capture ID / Passport Auto scan & OCR data

Scan Front of ID

Fit your ID inside the frame

HONG KONG PERMANENT IDENTITY CARD
香港永久性居民身份證
A123456(7)
LIVENESS
03

Liveness Check

Face Verification Prevent Deepfakes

Face Verification

Position face inside frame

VERIFIED
04

Verification Complete

Instant approval & Compliance report

Verification Successful

Done
Enterprise Grade

Advanced Security & Features

Bank-grade security protocols meets frictionless user experience.

Identity Proofing

Verify consumer data identities with confidence using our Bank-level eKYC system.

Bio-LivenessNFC Read

Fraud Prevention

Real-time identification of high-risk users while significantly reducing operating expenses.

Risk ScoringAML Check

AI Automated Processes

Reduce human errors and labor costs with full end-to-end automation.

OCR ExtractionAuto-Decision

Seamless Access

Users can easily verify and communicate directly via WhatsApp and Mobile App.

WhatsApp APISDK Ready
From Conversation to Compliance

Seamless Data Integration Flow

An interactive closed-loop architecture visualization: 'User initiates via WhatsApp/Web/App → AI ID OCR & 3D Liveness → Automated Decision → Instant Audit Trail & Compliance Report' to streamline integration.

01 — START

Initiate Request

WhatsApp / Web / App

Users initiate onboarding through their preferred channels seamlessly, maximizing conversion rates.

WhatsApp Conversational Flow
Web Responsive Portal
Native iOS / Android SDK
02 — VERIFY

AI Verification

ID OCR + Liveness

AI extracts ID data with high precision and executes 3D liveness checks to prevent spoofing and Deepfakes.

AI ID Card OCR Extraction
3D Anti-Deepfake Liveness
Forensic Tamper Detection
03 — DECIDE

Automated Decision

Approval / Review / Reject

Integrates AML watchlist screening and risk rules to instantly trigger approval, review, or rejection.

Instant Automated Approval
Flagged for Manual Review
High-risk Instant Rejection
04 — REPORT

Audit & Compliance

Audit Trail + Compliance Report

Auto-generates timestamped audit trails and PDF reports ready for regulatory audit.

Full Timestamped Audit Trail
Instant PDF Compliance Report
Webhook & REST API Sync
Supported Documents

Covering 240+ Countries & Regions

Comprehensive coverage for Hong Kong, Greater Bay Area, and 240+ countries & regions supporting over 2,500+ ID types.

Hong Kong Permanent Identity Card Sample

Hong Kong ID Card

Supports the 2018 new version of Hong Kong Smart Identity Card.

China Resident Identity Card Sample

China ID Card

Mainland Resident Identity Card verification.

Passport Sample

Passport

Global passport support with MRZ code extraction.

Exit-Entry Permit Sample

EEP Travel Permit

Exit-Entry Permit for Travelling to and from Hong Kong and Macau.

2,500+ Additional International Documents Supported

Including Driver's Licenses, Residence Permits, Macao IDs, and more

Driver's LicensesMacao Resident IDResidence / Work PermitsTaiwan Resident Permits+240 Countries
Industry Applications

Typical Application Scenarios

Discover how our eKYC solution empowers security, compliance, and user experience across diverse industries.

Bank account opening, insurance verification, etc.

Banking & Insurance

ID card recognition can be used in industries such as banking and securities where customer identity must be verified for remote account opening and money transfer. It helps banks reduce labor costs and improve customer experience. In the case where commercial insurance companies are unable to confirm the identity of the insured as he or she cannot be present due to illness, age, or other factors, eKYC offers remote face verification services to help prevent insurance fraud and other risks.

E-Wallet Payments

E-Wallet Payments

eKYC can verify the authenticity of user identities when users apply for an e-wallet for online remittance, bill payment, bank transfer, or other financial services, mitigating the security issues caused by identity fraud.

Social Media and Live Streaming

Social Media & Live Streaming

eKYC enables identity authentication for social networking, online live streaming, and other social media platforms that require real-name verification. Online real-name authentication effectively verifies user identities and reduces the cost of registering and reviewing user information.

SIM card registration, activation, etc.

Telecommunications

Carriers can use eKYC to provide remote identity verification to customers registering for online services. The customers can self-serve online once verified.

Integration

Flexible Deployment Options

Seamless integration tailored to your infrastructure needs.

Deployment Choice

Choose between On-premises deployment for maximum data control or secure Cloud-based solutions for speed and scalability.

Multi-Channel Support

Fully optimized SDKs for seamless integration into native Mobile Applications and Self-service Kiosks.

Ready to Secure Your Onboarding?

Deploy bank-grade eKYC tailored for Hong Kong's financial ecosystem.

For technical consultation: [email protected]

Bank-Grade Compliance · 99.8% Accuracy · Fraud-Proof Liveness